If you send an email to service@bionet-europe.com, a ticket will be created automatically. By referring to the ticket number, we can expedite the processing of your request.

Currently, support is available in English only. However, no matter what language you contact us in, we will make every effort to assist you and respond your needs. Please do not hesitate to reach out to us at any time.

We are fully committed to making our products well-loved and trusted in the European market, and we will do everything we can to support you.